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Privacy Policy

Raccoon Junk Removal & Demolition LLC — Effective Date: March 30, 2026

Introduction

Raccoon Junk Removal & Demolition LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website at https://cleanraccoon.com/ or interact with our services.

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and mailing address
• Service Information: Details about the junk removal or demolition services you request, including property address, type of items, and scheduling preferences
• Communication Records: Records of calls, text messages (SMS/MMS), emails, and other communications between you and our team
• Website Usage Data: IP address, browser type, pages visited, time spent on site, and referring URLs
• Payment Information: Billing details necessary to process payments for services rendered

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, manage, and improve our junk removal and demolition services
• To communicate with you about your service requests, appointments, and account updates
• To send SMS/MMS messages related to service notifications, appointment reminders, and promotional offers (with your consent)
• To respond to your inquiries and provide customer support
• To process payments and maintain billing records
• To comply with legal obligations and protect our legal rights

SMS/Text Messaging Opt-In Details

When you provide your phone number through our website form, ad forms, or other opt-in methods, you consent to receive SMS/MMS messages from Raccoon Junk Removal & Demolition LLC. These messages may include:

• Service appointment confirmations and reminders
• Responses to your inquiries
• Account updates and notifications
• Promotional offers and service updates

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. Reply HELP for assistance.

We will never sell, rent, or share your opted-in phone number or SMS consent information with any third parties for their marketing purposes. SMS opt-in data and consent will not be shared with any third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our website. We may use:

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: To understand website traffic and user behavior
• Advertising Cookies: To deliver relevant advertisements and track ad performance

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

Data Security Practices

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encrypted data transmission, secure data storage, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct inaccurate or incomplete information
• Deletion: You may request that we delete your personal information, subject to legal requirements
• Opt-Out of SMS: You may opt out of SMS messages at any time by replying STOP to any message
• Opt-Out of Marketing Emails: You may unsubscribe from marketing emails by clicking the unsubscribe link in any email
• Update Preferences: You may update your communication preferences by contacting us directly

Third-Party Sharing

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business (such as payment processors and scheduling tools), but only to the extent necessary to provide our services. These providers are contractually obligated to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: